Why Did I Get Charged Twice For Planet Fitness (2025)

For assistance with any billing-related issues, including requesting refunds, your local club is the best place to turn. By clicking here to manage your account, you can update your billing information or review your membership agreement quickly and easily online.

Location-specific payment options are available for members, but many Planet Fitness clubs only accept payments made with checking accounts. We require an electronic funds transfer (EFT) through checking accounts for your convenience. This enables us to continue your membership without interruption or the hassle of updating your payment information in the event that your credit cards are lost, stolen, invalid, or expired.

A member is billed for annual fees once a year. The joining date and membership type affect when your annual fee is billed. Find out when your annual fee is due with the assistance of a club employee.

Does it cost money to stop going to Planet Fitness?

Questions and Answers About Cancelling Your Planet Fitness Membership If you have a one-year membership and decide to end it before the full 12 months have passed, you will be charged a $58 cancellation fee.

It’s easy to join because Planet Fitness has locations all over North America. Here’s how to close your account to start saving money each month if you’re a current customer who needs to cancel your Planet Fitness membership.

One of only two ways to terminate a Planet Fitness membership is in person. This is them.

This needs to be done at the customer’s home gym, which is whichever one they specified as their preferred location when registering for the membership. Customers who inform the front desk staff of the home gym of their desire to cancel will be given a cancellation form to complete. That seems straightforward enough, but this is where things can get a little complex.

How can I get a refund from Planet Fitness?

You must file a complaint with the court and pay a filing fee before you can sue the gym in small claims court. After that, the court will set a hearing date so that you can make your case. The gym will be required to pay you the money you are owed if the court rules in your favor.

The answer to the question, “Can I get my money back from this gym?” is that it depends. An expensive, recurring, and challenging charge is a gym membership. Your gym membership is a contract that is governed by the contract laws of your state. However, there are some causes for optimism.

You sign a contract when you join a gym. The terms of the agreement, as well as your rights and obligations, should be outlined in this contract. For instance, you typically need to cancel your gym membership with 30 days’ notice.

Prior to purchasing a gym membership, it is critical to understand your legal rights. You can prevent any unforeseen circumstances by reading and comprehending the contract’s terms.

Can a gym continue to bill me after I canceled?

It can be a significant investment to join a health club, and it can be equally significant to leave. Before signing a contract, be sure to understand the cancellation policies. Write down your request to cancel. Despite the cancellation, the gym in your case has kept charging your account.

Why do I have to pay more at Planet Fitness?

The $39 annual fee, which “goes towards club maintenance and upkeep,” is required by Planet Fitness in order to access the gym facilities, according to the company’s website’s FAQ page. This fee is due once a year on July 1st, and for many people, that time of the year was that day. Cached.

The beginning of the month signifies a lot of things for those who are responsible for paying their own bills. For some, today is payday, while for the majority of us, today is the day that all of our bills are due. We have rent, car insurance, and, for a lot of people, a surprise Planet Fitness charge today. When these incensed individuals asked “Why did Planet Fitness charge me $39?” on Twitter, the response was met with a lot of ire.

The $39 annual fee “goes toward club maintenance and upkeep,” according to Planet Fitness’ FAQ page on its website, in order to use the gym facilities. This fee is due once a year, and for many people, that time of the year fell on July 1, 2020. The charge usually doesn’t surprise most people because they are aware that they have a gym membership, but this year it did, and it has caused a huge uproar on Twitter.

We are all aware of the current global pandemic, which has resulted in many businesses closing as we were advised to stay physically apart. The Planet Fitness FAQ page states that during this time, membership fees were not assessed to gym patrons. Gyms all over the country were closed.

Can I contest a charge from Planet Fitness?

You could file a lawsuit against Planet Fitness in small claims court if you have a financial dispute with the company over a refund, charges, or purchases.

You could take legal action against Planet Fitness by submitting a case in small claims court if you have a financial disagreement with the business regarding a refund, charges, or purchases.

This blog will outline your legal options against Planet Fitness, a well-known chain of fitness facilities with locations all over the country, as well as the actions you must take in order to possibly succeed in court and get a refund.

We frequently hear from people who want to sue different businesses, such as eateries, shops, and in this case, a fitness center like Planet Fitness. Some of the most common reasons to sue Planet Fitness include:

What will happen if I don’t pay my Planet Fitness bill?

Your gym has the right to send your account to collections if you don’t pay your dues, which will have a significant negative impact on your credit score. Like any other recurring bill, a gym membership is an expense. It doesn’t matter how you paid the invoice.

A gym membership of some kind is held by more than 57 million Americans.

Gyms are a great place to stay in shape, improve your health, and take advantage of fitness classes. However, the majority of people eventually want to end their gym membership.

Although many people can easily cancel their memberships, some dishonest gyms make the process challenging.

What is the cost of terminating a Planet Fitness membership?

FAQs on Cancelling Your Planet Fitness Membership If the membership was for a year and a customer wishes to cancel before those 12 months have passed, then the member will be charged a $58 cancellation fee.

It’s easy to sign up at Planet Fitness because there are locations across North America. Here’s how to close your account to start saving money each month if you’re already a customer of Planet Fitness and need to cancel your membership.

In fact, there are only two ways to cancel a Planet Fitness membership: in person or online. They are right here.

The client’s home gym is the one they specified as their preferred location when registering for the membership, and this has to be done there. The front desk staff member at the home gym will provide customers with a cancellation form to fill out once they have informed them of their intent to cancel. That sounds easy enough, but this is where things can get a little complicated.

What occurs if Planet Fitness is never paid?

Your gym has the right to send your account to collections if you don’t pay your membership dues, which will negatively affect your credit score significantly. Like any other recurring bill, a gym membership is an expense. It doesn’t matter how you paid the invoice.

Over 57 million Americans are members of some sort of gym.

The use of fitness classes and maintaining one’s physical fitness are both encouraged in gyms. The majority of people will eventually want to cancel their gym membership, though.

However, some dishonest gyms make it challenging to cancel your membership, while many people do so without any problems.

Will Planet Fitness still charge me even though I canceled?

Before your club reopens, you won’t be assessed any fees. Please consult with your local club manager before making a final decision if you are canceling because you are dissatisfied with your Planet Fitness facility. Feedback is always welcome, and it gives us the chance to make improvements and, hopefully, win you over.

How can I move my membership to a different Planet Fitness facility?

Where can I go if I need assistance or have questions about how my account is being billed?

Is it difficult to cancel at Planet Fitness?

We hate to see you go, but if you must, the procedure is simple. You can send a letter (preferably certified mail) to your club requesting cancellation, or you can fill out a cancellation form at the front desk of your home club. Unfortunately, you can’t cancel a membership over the phone or by email.

Our mission is to provide our members with legendary customer service at all times.

The best place to find answers to your queries and address your worries is at your local club. A team member at the front desk will be happy to help you if you call or visit the club location where you belong.

Contacting your home club is the best way to quickly receive assistance. Please complete the form below to get in touch with the PFHQ Member Services team. Please be aware that the Member Services division is accessible from 9 a.m. to 6 p.m. EST, Monday through Friday. If you have an urgent request, please contact your home club location using the information provided above.

Can you really stop going to Planet Fitness at any time?

For the majority of locations, you can send your home club a written request to cancel your membership or visit it in person to do so. Depending on their membership type and the location of their home club, some members might also be qualified to terminate their membership online.

We regret that you are terminating your membership, but because our cancellation policies can vary from club to club, the best course of action is to get in touch with your local club to find out what the cancellation procedure is. For the majority of locations, you can either go in person to your home club to cancel your membership or send a written request via mail to your home club. Depending on their membership type and the location of their home club, some members might also be qualified to cancel their membership online. Please get in touch with our Member Services division or your home club if you have any further inquiries.

With just a few clicks, you can transfer your membership online. To get started, go to this page and enter the keytag number from your Planet Fitness membership. Before transferring, keep in mind that you must have been a member at one club for at least 90 days, have a monthly membership (not an annual one), and have no unpaid dues or fees at your current club.

There has never been a faster or easier way to upgrade your membership. If you need your PF key tag number, click here to complete everything online. Alternatively, you can stop by the club, and our front desk staff will assist you.

My credit will be impacted if I don’t pay Planet Fitness

Payments are not noted. The payments for your membership at your neighborhood gym won’t be reported to the credit bureaus. Both timely payments and late payments have no impact on your credit score.

You probably picture things like missed payments, late payments, your credit-to-debt ratio, or even a recent credit pull when you consider variables that could impact your credit. Probably not on that mental list is getting in shape at your neighborhood gym. So how does credit impact gym membership?

After all, unlike a credit card or loan, a gym membership is not a credit-based service. Why, then, does it matter in terms of your credit score?

A credit account will have a greater impact on your credit score than being a member of a gym, but if this contract is not handled properly, it could cause credit issues in the future.

Is it possible to resign from Planet Fitness and receive a refund?

Even though you have the option to cancel an active Planet Fitness membership, you should be aware that there will be no reimbursement after the cancellation. Planet Fitness won’t issue a refund, even if you make sure to cancel before the end of the billing cycle.

A Quick Summary: A Planet Fitness membership may be canceled in person, by phone, or via email. The simplest way to cancel a Planet Fitness membership, though, is in person.

For those who enjoy taking care of themselves and maintaining their health, Planet Fitness is a fantastic chain of fitness facilities. Over 15 million people were members as of March 2020.

But not all of them want to remain members indefinitely. If that applies to you as well, you might be searching for ways to end your membership.

Is it difficult to cancel at Planet Fitness?

We hate to see you go, but if you must, the procedure is simple. You can send a letter (preferably certified mail) to your club requesting cancellation, or you can fill out a cancellation form at the front desk of your home club. Sadly, memberships cannot be terminated by phone or email.

Our mission is to always provide our members with renown customer service.

Your local club is the best resource for answers to your questions and issues. To speak with a team member at the front desk, call or visit the club location where you usually frequent; they will be pleased to help.

The fastest way to get assistance is to get in touch with your home club. Please fill out the form below to get in touch with the PFHQ Member Services team. Please be aware that the Member Services division is accessible Monday through Friday from 9 a.m. to 6 p.m. (EST). If you have an urgent request, please contact your home club location using the information provided above. We will respond to your inquiry as soon as we can.

Why did Planet Fitness bill me for $40 twice?

Your annual fee of $40, which you pay halfway through your membership, goes toward new purchases and maintenance.